Holiday Inn Express - Kitty Hawk - Outer Banks, an IHG Hotel

The pool was very nice, they had very good seating options including outdoor seating right off the hotel for breakfast, or just lounging and playing cards. The gazebo next to the pool had plenty of tables and seats along with two gas grills available for any visitor to use. The pool was always clean and the hotel provided extra towels by the pool for people to use. The staff was wonderful, and the cleaning service was awesome! The trail to the beach was very convenient and not a bad walk at all.

I've worked 23 years in five star hotels and for me personally all I want when I arrive for check-in is a smiling face, great attitude and ability to answer the standard questions. Whether it's a Ritz or a Holiday Inn Express it comes down to the guest service and there shouldn't be any drop off. This was a very pleasant experience and my wife and I appreciate the quickness of the check in, the key working the first time..lol...and fast check out. Room was very clean which obviously is a very close second to guest service.

We stayed there last week and it was wonderful. I had requested a handicap room on booking.com and they didn't get the request at the front desk, the hotel made it right for us in the end. The rooms were immaculate and the pool was easy to get into on the handicap assist chair. Breakfast was a hit too. I am going to miss it when I go home.

The room was fine. The cleanliness was great. The staff was friendly. Breakfast was good. NO HOT WATER!

not much else to say other than "FANTASTIC"....bed was comfy, staff was awesome, room layout and bathroom were excellent, tv was a bigger screen than most, ac worked like it should, refrigerator also gave no problems. Super clean, staff was so friendly, parking worked out great, location as good as you can get....I can't say enough